2. User Objectives
This area concentrates on gathering the aspirations, strategy, and key deliverables that the site will deliver to the business. It is the starting point and key component to realizing the current state of the business unit concerning how it delivers to the organization, and its premise in SharePoint 2010.
The answers in this section are freeform and each question must have a response that can be . Once this section is completed, if there is any alteration, you must review the preceding areas to ensure that changes in this section (Objectives) are synchronized.
All changes to this section are subject to SharePoint 2010 Configuration Management (Please see Chapter 10,SharePoint Configuration Management,for more information).
What are the Goals for the Site(s)
List the aims of the Site Collection. The user will always want to share data with their team and broadcast information to consumers. You need to know what those business goals are so they can be broadcasted. Additionally, this information is useful to Taxonomy (essentially the categorization of information using Tagging, – see the section Taxonomy later in this chapter) since you may wish to tag the information so that individuals can find the site using keywords defined using SharePoint 2010 Metadata features.
What are the Deadlines?
When do they need SharePoint? Do they have any content that would work better in SharePoint, and if so, when do they need that to happen? You will need to collate this information so that you can list the priority in the development of certain sites. Some users will indicate they need their sites immediately, when in fact the goals of the site do not marry up with their business importance. This information is useful to the client so they can help you manage relevant schedules.
Who is the Audience(s)?
Who are the customers likely to visit the site? Who are the individuals who are likely to work in the site? Do you allow global access to your content? Are the users country specific? Languages?
What do you want the consumer to think after they see your site?
What key features do you want visitors of the site to be impressed with? What is the main purpose of content delivery? Is your site concerned with presenting published and controlled information to the users, or i
What does your section enjoy doing?
Often stating what the user group is good at means this can be brought to the fore on the SharePoint 2010 site, so that consumers are clear on what they can get from the team.
What does your section have a knack for?
Often, teams in an organisation work in silos and rarely proactively broadcast their skills. SharePoint 2010 provides user social settings so that individuals can boast their skills on their SharePoint personal sites, and the team can by advertising collective skills on their SharePoint team sites.
What do people say your section does well?
State areas in which the section have excelled; same reasons as above
What do people ask your section for advice on?
State areas in which the section can provide areas on, same reasons as above and also provides a solution to centralize lists of FAQs (A One Stop Shop for information on specific information the section has a knack for / does well, is regularly asked for advice on, for example)
What does your section know a lot about?
Same as above
What abilities do your section members have, and collectively?
Same as above. Individual Team abilities should be listed so a matrix of skills can be defined. This can then be used to build a user profile property listing of skills so that users can select from the relevant skills displayed – again, this is used for Tagging, Social Presence etc.